Refund policy

Thank you for shopping at Nexshop
If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 3 days from the date of delivery to request a return. To be eligible, items must be unused, in original condition, and in original packaging.

Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be issued to your original payment method within 15 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect. In that case, we will cover return shipping.

How to Return
To start a return, contact us at 

 with your order number and reason for return.

Need help?
Contact us at

for questions about refunds and returns.